How does your airport pickup work?
When your booking has been confirmed we will send you our meeting point instructions. A Rwanda Car Hire driver will meet you at Kigali International airport – Rwanda. Rwanda car rental then takes you to our branch (which is no more than 25-60 minutes from Kigali international airport where the paperwork is completed and you take the vehicle. This is a FREE service that we provide- why would you want to pay more for your airport car rental when we make it so easy and cheap for you?
How does vehicle return work?
You return the hired car to the office at which you rented it from. For our Kigali airport pickup clients you return the rental vehicle to our office and we drive you back to Kigali International airport the same way we picked you up. Our office is located within a petrol station which means you don’t have to drive around wasting petrol to find a filling station. You also save money by not having any fuel surcharges, other companies charge up to a $1.00 per litre over the normal cost of fuel to fill your car up. No wasted fuel and no fuel surcharge!
Why are your rates so cheap?
We don’t charge all the fees other Rwanda rental car companies are charging like registration recovery fee, location fee, cleaning fees, admin fees and much more. We have simple to read and understand rates – all inclusive with no hidden charges. We keep our business simple and at a low cost as we are located just outside the city center we don’t have any airport taxes or outrageous costs in operating from the airport or rely on huge advertising campaigns to keep our business going. Most of our business comes from referral which says good things about us.
Does Rwanda Car Rentals have extra fees when booking?
NO HIDDEN FEES. Everything you need to know about Rwanda car hire is on our website. Our charges are clear and simple; the price you get on our booking page is what you pay. Other car rental companies in Kigali give you the cheapest rental rate and then add all their other fees on top, once you get to the bottom of the page it has added up to almost double our original rate. What you see is what you are charged.
Do you provide baby seats?
Yes, baby seats and booster seats come as an option. All you have to do is tick the box in your extra options section and they will be added to your rental.
Can we drop off and pick up after hours?
YES. As some of our branches are located inside petrol station this offer longer trading hours than normal for returning after hours. This gives our customers greater flexibility in their pick up and return times. Any airport after hours pick up or drop off may incur fees. Please contact our office for any questions.
Depending on the signed contract though sometime we require that the vehicle be returned before 6pm. Any vehicles returned after that can incur you an additional cost.
What cars do you have and how old?
We have cars for every budget and use. From small cars to people movers. Check out our cars page for full details. We specialize in providing transport for local, interstate and domestic travelers. With a large number of vehicles in our fleet and growing we can provide a vehicle for almost every customer. Our cars are from 1 – 15 years , regularly serviced and maintained and guaranteed to provide you with great driving comfort. We stock the leading brand Toyota that provide us with superior reliability and comfort.
How long does your airport pick up take?
The whole process from pick up to drive away takes approx 15 – 60min. 5 minutes for pick up, 10 minutes for the paperwork, then you are on your way in your rental car! Sometimes you could wait 20 minutes in line for a Kigali airport rental car counter behind 20 other customers waiting to be served. No waiting with us.